Privacy Policy

Welcome to Puzynei.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our culinary master classes.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or participate in our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register for our culinary classes, express interest in obtaining information about our services, or otherwise contact us.

The personal information we collect may include:

  • Name, email address, phone number, and billing address
  • Payment information (processed through secure third-party payment processors)
  • Dietary preferences, allergies, and food restrictions (when relevant for classes)
  • Photographs or videos taken during classes (with your consent)
  • Information automatically collected when visiting our website (cookies, IP address, browser type)

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To provide, operate, and maintain our services
  • To process and complete transactions, and send related information including confirmations and class reminders
  • To manage user accounts, including registrations and bookings
  • To respond to inquiries and offer support to users
  • To improve our website and services, including analyzing usage patterns
  • To send promotional communications about new classes, special offers, and related events (you may opt-out of these communications)
  • To comply with legal obligations

3. Data Protection and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personalized and interactive experience on our website.

5. GDPR Compliance and Your Rights

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

You have the following rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service providers who assist us in operating our website, conducting our business, or servicing you
  • Authorities when required by law or to protect our rights
  • Business partners in the event of a merger, acquisition, or sale of assets (you will be notified via email/website notice of any change in ownership)

7. Children's Privacy

Our services are not intended for individuals under the age of 16 without parental consent. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contacting Us

If you have any questions about this Privacy Policy, please contact us through the contact form on our website or by using the information provided on our contact page.

Last Updated: May 15, 2023